When your children appear to somehow know more about the tech-stuff than you do, keeping track of what they're doing on their phone and tablet, as well as limiting how much time they spend on it, can be difficult.

This is when parental control software enters the picture. These services allow you to set screen time limits and filter out 'bad' content from the internet - provided you give them access to a web browser in the first place. 

Parental control software for computers and phones uses a variety of methods to monitor children's online activities, track their location, and limit their screen time. Some of them install invisibly and snoop on your linked children, which is rather creepy. On the other hand, Norton Family (formerly known as Norton Family Premier) encourages parents to interact with their children and make them aware of the regulations in place. 

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Norton Family can manage an infinite number of devices and allows you to keep track on your children's activities via the web or the mobile app's parent option. The most recent upgrade removes social network platform oversight and adds geofencing capabilities. It's worth noting that the application can't monitor Macs or PCs running Windows 10 in S mode.

Does Norton Family Monitor Text Messages?

Yes, Norton Family does monitor text messages. Norton Family may provide a Text Message Supervision service that monitors or blocks text ("SMS") and multimedia ("MMS") communications delivered to and from your child's mobile device, including a Location Monitoring service, depending on your location. Text Message Supervision and Location Supervision are disabled by default. Text Message Supervision and/or Location Supervision must be turned on by the Norton Family parent separately.

Norton Family will send you an SMS message notifying you that they are intending to monitor and record the content of the SMS messages that you send and/or receive before they begin monitoring SMS or MMS messages that you send and/or receive. You will be regarded to have consented to the monitoring and recording of communications if you continue exchanging SMS messages after receiving the SMS message. Every time there is a new chat, Norton Family will send the identical SMS message alert once a month. 

Norton Family notifies the child and sends a text message to the friend explaining that messaging is restricted and the message cannot be sent if a parent chooses to block all SMS or MMS messages or a single message with a specified friend. Norton Family does not store the text or multimedia of blocked conversations, but they do keep track of the events, including the parties' names and phone numbers.

If the parents of a Norton Family child have decided to enable Location Supervision, we use the child's mobile device's GPS to find it. If Location Supervision is turned on, your child will be informed via the House Rules, which can be found in the Norton Family mobile app on your child's mobile device

We hope that we were able to fully and correctly answer the topic of this blog post, ''Does Norton Family Monitor Text Messages?''. Do drop us a line if you need to ask any more questions regarding Norton Family. Stay safe!

Recommended reading:
Norton Family Plan - 2021
Norton Family vs Qustodio - 2021 
How Does Norton Family Work?